Why do I have to pick an image to log in?
 

At Animal Jam, we utilize standard industry security measures to help protect your important information; therefore, we have initiated a new protective security measure. If you type in your password incorrectly too many times, you will need to prove you are human by selecting an image that matches the picture correctly.
 

Once you have chosen the correct image, you will then be redirected back to the login screen to put in the correct password. If you still can't get in, get your parents help to reset your password. You can find out how by visiting the HELP DESK. What happens if I am locked out of my account after putting in my password incorrectly too many times?
 

Please wait at least 10 minutes to start the process again and definitely think about resetting that password!
 

We hope this helps... Jam on!
 

At AJHQ, we encourage Jammers to be creative and share their work, but we also want them to practice internet safety while doing so! Did you know that sharing your social media channel name, in game, is considered Personal Identifying Information (PII) and against Animal Jam rules?
 

At AJHQ, we are legally obligated to moderate sharing of Personal Identifying Information in game. Our filter blocks it, but if you try to dodge the filter, it can result in a disciplinary action on your account.
 

Stay safe! Keep your personal information, your username and your password to yourself!
 

 

Greetings Jammers and Happy SAFER INTERNET DAY!
 

SAFER INTERNET DAY happens every February and promotes safer use of online technology.
 

Each year a new theme is chosen, and this year's theme is 'Play Your Part for a better internet'. This is a very good theme because it helps our Animal Jam community understand that it has the power to make the internet a better place!
 

You can help make the internet a safer place by never bullying or treating others with disrespect. You can also practice making the internet safer by never giving out personal information to anybody online.
 
If you'd like to learn more about internet safety, just visit our ANIMAL JAM RULES page. You can also take an INTERNET SAFETY QUIZ, located in the CONSERVATION MUSEUM, and earn a cool plaque!
 

Can you think of any other ideas that can help make the internet safer for all Jammers?!
 

Let us know, and as always Jam on!

When a player doesn't follow the Animal Jam rules, it is paw-sible that they can get reported by other players. AJHQ works very hard to review reports sent in by Jammers who feel another Jammer has broken some rules.
 

If a reported Jammer is found to be breaking the Animal Jam Rules, appropriate action will be taken against their player account. If a reported Jammer has been falsely accused, no action will be taken.
 

If you have reported a Jammer and they continue to break the Animal Jam Rules, you can always block them to stop all communication from them. You can also move to a new land or a new world and continue to have uninterrupted fun in Jamaa.
 

Thanks for making Jamaa such a safe and fun environment! If you want to learn more, visit the HELP CENTER! Be cool and play safe!