‼️ October is Cybersecurity Awareness Month!‼️ We’d like to take a moment to remind our Community that part of staying safe online is to be aware of what programs you search for, download, and install on your devices. Unofficial programs designed to mod or cheat in games can put your personal information and the security of your devices at risk. Unless you are able to read through and understand the code yourself, you are essentially hoping that these other players choose not to steal your information. They also put your accounts for these games at risk, as they are often against the Terms and Rules for whichever game you are playing. This includes Animal Jam and AJ Classic.

If a player uses unofficial third-party Animal Jam or AJ Classic clients (such as Jam), we reserve the right to ban said player. These programs violate our stated terms and rules, as they are overwhelmingly used to: ✅spam chat and disturb the player environment ✅intimidate and harass other players ✅gain an unfair gameplay advantage over other players

Every player agrees to our Terms of Service and Rules when they create an account, and again when purchasing membership. In several sections we state that use of third-party websites and/or programs to access Animal Jam is not allowed, especially when used to circumvent our systems/policies or cause problems for other players in the game.

To ensure the safety of our player community we will take action on any accounts utilizing ANY third-party program in violation of our terms and rules.

📝 Note that any bans issued are permanent and will not be lifted. As stated in our Terms of Service, if your behavior results in an account ban, you also risk being banned from playing Animal Jam or AJ Classic in its entirety, on any account you access or create.

We understand players may have questions or concerns regarding moderation actions taken. The account owner can submit a ticket to receive further information regarding discipline on their account.

📝 In order to comply with privacy regulations, only the player who has received the disciplinary action (or their parent/guardian) is privy to the reason(s) behind a ban or suspension.