March 16th Special Weather Report!

20210312 PopJam Weather Report-01junglejazz21-2 We interrupt with this special weather report: Welcome back to JamaaJazz News and I’m Junglejazz21 with today’s weather forecast! It’s warm in Jamaa Township! Our favorite city is nice and sunny today; and it’s around 60 degrees. It’s hot in Kimbara Outback. REAL hot. Be sure to dress appropriately so you don’t need medical help! (In case you do, you can stop by Gabby’s Animal Hospital.) Crystal Sands is quite hot as well, though the water is cool and there is a cool breeze! A trip to this tropical land will give you summer vibes. Coral Canyons is a bit cooler… and there have been thick spots of dust reported! Stay safe. Appondale is hot too! If it is too warm for you, be sure to wade in the relaxing pool of mud. Snowstorms in Mt. Shiveer! A GREAT time to catch golden snowflakes… but make sure to bundle up! Moku’ahi is expecting a volcanic eruption, which will make it even hotter! If this disaster occurs while you are exploring, make sure to leap into the patches of water to protect yourself! - junglejazz21

Our Hearts are with you!

Artboard 1 As many of you have heard, an unprecedented winter storm has overwhelmed the state of Texas. Unfortunately many people have been affected, and so have many animals. Our hearts are with them! HQ Signature

AJHQ is back!

20201013 OnlyYOUcanPreventPhantomTakeover Jammers you have done such an incredible job keeping the Phantoms in check! Don’t give up! Grab your buddies and keep up the fight! We are making progress against the Phantom Invasion in Jamaa! HQ Signature

Animal Jam Update!

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Apple recently made changes to the way it treats apps in the Kids category, requiring that developers remove any 3rd party technologies that can access any user data, even anonymized information. They later amended this requirement to permit a handful of analytics services that had specific technologies in place to insure that user data is fully anonymized and untraceable to specific users. Those are the only data services Animal Jam uses anyway, so we believe we are in compliance with this requirement.

However, Apple rejected the latest Animal Jam build for violating this requirement, and for two weeks we’ve submitted new builds almost daily, trying to determine the reason they were rejecting them. Each attempt has been rejected without explanation, despite repeated pleas from our team for guidance on why our builds are being rejected and how to comply with their requirements. Knowing there is no technical violation of the Apple rules in the game, we’ve assumed every day that the latest build will go through and consequently we held off on making a more detailed statement to the community. That was a mistake, and we apologize.

We have been as frustrated as you with the situation. Animal Jam has always been an industry benchmark in its compliance with children’s data protection regulations, exceeding the regulatory requirements in most areas. We applaud Apple’s efforts to crack down on improper use of children’s data to track and sell users’ information. Yesterday, for the first time, we received a sliver of guidance from their review team indicating the reason for the rejections. It’s a very quick fix, unrelated to the game code itself. We are working feverishly to submit a new build today with the change Apple requires, and it will finally release as soon as they approve it.

We will continue our efforts until the problem is solved, and we will let you know as soon as the update is approved or we have more information.

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