What if I want to change the Parent Email of my player account, or I haven't accessed my Parent Dashboard yet?

image (174) What if I want to change the Parent Email of my player account, or I haven’t accessed my Parent Dashboard yet? No worries! You can add or update a Parent Email at any time. Having a Parent Email is an important step that allows you to recover your player account if you lose your password, turn on 2-Step Verification, and manage the settings of your child’s account!

I have not activated my Parent Email:

  • Activate your Parent Email by opening Animal Jam and tapping on the Settings Menu in the top right corner.
  • Go to the Parent Tools tab of the Settings menu, then choose “Update Parent Email” and follow the prompts.

I need to update my Parent Email:

  • Visit https://parents.animaljam.com/ and log in with your current Parent Email and its password.
  • Follow the steps provided in the article below.

Helpful Links: How to I change my parent email

How do I add an email to my account

Create a support ticket